Frequently Asked Questions
Table of Contents
- When I print my guest list, my guests are not showing up on the report
- Can I print labels from my guest list?
- The Actual Amount column in my Master Budget is showing all zeros
- Sales Tax and Gratuity are not automatically calculating
- How can I see the total number of guests invited?
- How do I print on an envelope whose size is not listed in printer setup?
- How does the networking feature work?
- Will the software run on Vista?
Verify that all of your guests have been invited to the party. Once guests have been entered using the Guest List tab, you must indicate which guests to invite to each party, including the Ceremony and Reception party. From the Parties tab, select the appropriate party, click on Invite, and then check off each guest to invite.
You can print envelopes using the Reports tab, but not labels.. To print labels, you can export your guest list report to either Word, Word Perfect or tab delimited format and use one of those programs to print labels. To export your guest list, from the Reports tab print the Guest List to your screen, then click on the Export button and select the desired format.
You must select a vendor and indicate that you have signed a contract before the vendor's estimate amounts will transfer to your Master Budget. You can indicate your vendor of choice by clicking on the Contract Signed box on the Service Providers tab or on the Vendor Comparison screen.
To have Event Magic Pro automatically calculate sales tax and gratuity, you must have a red check in the G (Gratuity) or T (Tax) column and you must enter the correct percentage. Once these items are entered, click on Calculate to calculate sales tax and gratuity.
After guests have been entered using the Guest tab, you must invite them to each party individually. From the Parties tab, select the appropriate party and click on Invite. Check off each guest that should be invited to the party. Once the guests are invited, the RSVP tab will display the total number of guests invited to each party.
To define a custom size envelope, you have to change the paper size to custom using Windows Print Manager and enter the exact measurements of the envelope. After setting the paper size, return to Event Magic Pro and print the envelopes. Remember to change the paper size back to normal after printing the envelopes.
The networking feature, added with the 3.0 release, is intended to allow 2-5 users within the same office to share data. The computers must be on a local area network for it work. You install the software on each machine locally. You then create a drive on the network where you would like to store your database. Copy a database to this drive. Next go to the Options screen in Event Magic Pro. There is an option for changing the database location. Click the Change button and select the database location on the network drive. Do this for each computer. The local version of Event Magic Pro will now be reading the data from the centrally located database. Every user will see the same data and be updating the same database. See the Help file in the software for more information or email support@frogwaresoftware.com. In future releases we will allow you to assign consultants or assistants to each wedding and filter the displays based on the assignee.
Will the software run on Vista?
Yes. However, until changes are made to the code to address security issues in Vista, after installation, right click on the Event Magic Pro shortcuts created by the installation, select properties, then the compatibility tab, and select the option to run this as an administrator.
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